Terms & Conditions

to request records of your personal data or for removal of data please contact us

Nomada Hostels Terms and Conditions incl. Privacy Policy

Privacy Policy

This privacy policy includes the information that Nomada Urban Beach Hostel collects in connection with the operation of its website nomadahostels.com, online services, and on-site check-in. This policy also includes how the information is used and how you can access and correct certain information that we may collect.

What personal data we collect and why we collect it

You can access some areas of the site and services without submitting any personal identifying information. Nomada Urban Beach Hostel only collects personal identifying information upon the completion of any online forms from bookings, contact us forms, feedback forms or social media postings and comments.

  1. Bookings

    In order to complete a booking with Nomada Urban Beach Hostel, guests will be transferred to a third-party site where first and last name, email address, physical address with city, state and country included, as well as telephone number are required. Nomada Urban Beach Hostel uses booking.com, expedia.com, and hostelworld.com as booking services. These companies operate with their privacy policies, for more information please go to their privacy policy links above. To make a booking requires a credit card number that will be charged 30% as an initial deposit for the reservation, cash payments are accepted.

  2. Contact Us

    Nomada Urban Beach Hostel asks that no personally identifiable or sensitive information is given via the ‘contact us’ link, and holds no responsibility for the safety of information given by that manner. If at any time, you need to edit the information made on a reservation that is not related to the date, room type, or number of guests, please contact us at info@nomadahostel.com and include the reservation number in the email.

  3. Feedback

    Customer feedback is always appreciated by the staff at Nomada Urban Beach hostel. Customer feedback via our website requires no personal identifying information. However, upon serious complaints that require investigative actions, you may be asked to provide such information as: your name, date of stay/date of incident, and contact information. Failure to provide this information will result in a case drop of the incident, as well as a ‘flagged guest’ status, in which the guest may lose the privilege to return to Nomada Urban Beach Hostel.

  4. Social Media

    Nomada Urban Beach Hostel uses several outlets of Social Media, including: Facebook, Instagram, Blog, and Linkedin. Choosing to follow Nomada Urban Beach Hostel does not require the input of personal information, but does give Nomada access to the personal information available via these websites. Nomada Urban Beach Hostel reserves the right to use pictures taken in the common areas in Nomada Social Media accounts, if a guest does not want their picture/s shared on our Social Media accounts they must notify us during their stay. Any violation of policies related to each individual website will be handled by their administrators and not those of Nomada Urban Beach Hostel. However, Nomada Urban Beach Hostel does reserve the right to keep their social media pages free of any solicitation from other businesses, third party promotions, political associations, and illegal drug use and under-aged alcohol consumption.

  5. Deposits

    Upon arrival, guests must provide photo identification. Should the guest decide to pay in cash, ATH Movil or Paypal the credit card used in the booking will remain on file for room deposit, or other items that are to be returned at the end of the stay. Should guests choose to pay the deposits with the amount of $75 for private rooms and $50 for the shared dorms will be due for the room and returned at the end of the stay.

Terms and Conditions

Late arrival/ Late Check-Out

  1. Guests expecting to arrive between the hours of 11pm – 7 am are considered late arrival. Guests arriving after 11pm will be charged a fee of $10 for late check-ins. Our staff here at Nomada Urban Beach hostel are well traveled and understand the difficulties that can arise in the process. As such we are more than willing to accommodate your arrival time given that we are warned with sufficient notice. Please double check your ETA and contact us immediately with any changes that will put your arrival outside of front desk hours.
  2. If a guest’s arrival time runs late enough into the morning to be considered the next day guests will still be charged the full day rate.
  3. Likewise, both early and late arrivals will be guaranteed space to store their luggage. However, space to sleep and storage/use in the kitchen will depend upon the occupancy of the hostel.
  4. Guest will be expected to confirm their check-out on or before 11am. All late check-out will be charged with a $10 fee, the according fee will be accepted until 1:30pm. In order to stay in the room after 1:30pm, the guest will have to verify with the reception clerk if the room is available. All extended stays after 1:30pm will be charged for the regular rate per night (subject to availability).


  1. Individual guests can cancel up to 48 hours in advance without penalty and will be refunded immediately upon confirmation of the cancellation. Individual cancellations made 24 or 48 hours before arrival will be refunded 50% of their booking. Individuals will not be refunded for cancellations made less than 24 hours before first day of arrival. Last minute bookings (made 4 hours before arrival) can be cancelled without any penalties.
  2. If guests have booked with a third party such as booking.com or expedia.com, cancellation fees may apply according to their policies, but will have no affiliation or shared fees with Nomada Urban Beach Hostel. Group bookings of 10+ guests for events will not incur a fee for any cancellations up to 1 week prior to the first day of arrival. Bookings will incur a fee of 30% of the full price for cancellations less than 72 to 48 hours prior to the first day of arrival. Group bookings of 10+ guests will incur a fee of 50% of the full price for cancellations less than 48 to 24 hours. Group bookings of 10+ will not be refunded for cancellations less than 24 hours prior to arrival.
  3. Group bookings of 10+ that decide to cancel half way through their stay will be required to pay 30% of the price for the days remaining in the booking.
  4. Individual bookings that decide to cancel half way through their stay will be required to pay 30% of the price for the days remaining in the booking.
  5. Guests or groups forced to leave Nomada Urban Beach Hostel earlier than their departure date due to non-compliance to hostel rules, federal or state laws, or who are considered a threat to other hostel guests and/or property will not be refunded any amount already paid.
  6. In case of no-show – if a guest or group does not show up for their reservation the room will be charged in full.

Property Damages

  1. Nomada Urban Beach Hostel reserves the right to use individual guests credit card deposit for any property damages up to the amount of $150 and any difference in the amount of damage incurred.
  2. Groups of 10+ credit card deposit for any property damages up to the amount of $500 and any difference in the amount of damage incurred.
  3. Entire hostel credit card deposit for any property damages up to the amount of $750 and any difference in the amount of damage incurred. The guest will be notified of any property damage charges through the contact information given during booking.


  1. Due to the nature of the hostel environment, no children under the age of 13 years old are allowed to stay at Nomada Urban Beach Hostel. Teens 13-17 years old must be accompanied by an adult, and the ratio of teens to adult cannot exceed 2:1. Group bookings involving teenagers (i.e. for school or sports events), must be accompanied by chaperones with the ration of teens to adults not exceeding 5:1.

Guarantee policy

All guests of Nomada Urban Beach Hostel are guaranteed the services advertised on our website. This does not include services or amenities advertised by third-party websites.

  1. Nomada Urban Beach Hostel reserves the right to restrict access to the Rooftop Terrace to any guest exhibiting belligerent behavior from excessive drinking. For your safety and that of other guests, anyone not complying with this rule may be asked to leave without a refund.
    1. Each guest at Nomada Hostel is allowed 1 outside visitor to enter into the common areas of the property until 10 pm. Upon arrival, visitors MUST SIGN IN AT RECEPTION and comply with the rules of our establishment.
      1. Upon sign-in, the hostel guest takes full responsibility for the visitor and any damage done due to the property, furnishings and fixtures.
    2. Likewise, any room booked with Nomada Urban Beach Hostel will be the same room received by the guest on arrival, as our company does not allow overbooking on any website at any time.
    3. We try our best to work with neighboring businesses to provide our guests with parking, but cannot guarantee parking around the building.

Hostel Rules and Regulations

At Nomada Urban Beach Hostel, we strive to create a fun and safe environment for both our guests and community to enjoy. Our hostel provides multiple common areas and the following rules and regulations are established for the safety and privacy of our guests.

  1. Quiet hours are from 11pm-8am.
    1. The second floor common area and third floor balcony ‘quiet hours’ are from 11pm until 8am – 7 days a week.
    2. The Rooftop terrace ‘quiet hours’ are from 11-pm to 8am during the week and until midnight Fridays and Saturdays. For the convenience of guests who have to wake up early or are exhausted from their journey, Nomada appreciates your understanding of quiet hours between 11 pm – 8 am.
  2. Nomada allows the consumption of alcohol on property, but strictly forbids the use of any illegal drugs or underage drinking.
  3. Smoking is only allowed in the rooftop terrace.
  4. Due to the winding staircase and side rails leading up to the Rooftop terrace, all visitors must be of 18 years of age or older.
  5. At no time is ANY visitor allowed to enter the rooms. Visitors must remain in the common areas, except for visitors visiting guests who have private rooms. Guests found in violation of this policy will be asked to leave Nomada immediately without refund.
  6. In order to avoid issues and for the overall respect of your roommates, sexual activities are strictly prohibited in the shared dorm rooms. If you would like to participate in such activities, Nomada offers private rooms that you may upgrade to throughout your stay.