What personal data we collect and why we collect it
You can access some areas of the site and services without submitting any personal identifying information. Nomada Urban Beach Hostel only collects personal identifying information upon the completion of any online forms from bookings, contact us forms, feedback forms or social media postings and comments.
Nomada Urban Beach Hostel asks that no personally identifiable or sensitive information is given via the ‘contact us’ link, and holds no responsibility for the safety of information given by that manner. If at any time, you need to edit the information made on a reservation that is not related to the date, room type, or number of guests, please contact us at email@example.com and include the reservation number in the email.
Customer feedback is always appreciated by the staff at Nomada Urban Beach hostel. Customer feedback via our website requires no personal identifying information. However, upon serious complaints that require investigative actions, you may be asked to provide such information as: your name, date of stay/date of incident, and contact information. Failure to provide this information will result in a case drop of the incident, as well as a ‘flagged guest’ status, in which the guest may lose the privilege to return to Nomada Urban Beach Hostel.
Nomada Urban Beach Hostel uses several outlets of Social Media, including: Facebook, Instagram, Blog, and Linkedin. Choosing to follow Nomada Urban Beach Hostel does not require the input of personal information, but does give Nomada access to the personal information available via these websites. Nomada Urban Beach Hostel reserves the right to use pictures taken in the common areas in Nomada Social Media accounts, if a guest does not want their picture/s shared on our Social Media accounts they must notify us during their stay. Any violation of policies related to each individual website will be handled by their administrators and not those of Nomada Urban Beach Hostel. However, Nomada Urban Beach Hostel does reserve the right to keep their social media pages free of any solicitation from other businesses, third party promotions, political associations, and illegal drug use and under-aged alcohol consumption.
Upon arrival, guests must provide photo identification. Should the guest decide to pay in cash, ATH Movil or Paypal the credit card used in the booking will remain on file for room deposit, or other items that are to be returned at the end of the stay. Should guests choose to pay the deposits with the amount of $75 for private rooms and $50 for the shared dorms will be due for the room and returned at the end of the stay.
How long we retain your data
Where we send your data
How we protect your data
What data breach procedures we have in place